This policy explains what Biz11 collects, why it is collected, how it is used, and how you can request deletion. It applies to the public site and the creator app, including when you connect a YouTube channel through Google Sign-In and YouTube API Services.
Information we collect
We collect account details such as your name, email address, and timezone. When you connect a platform, we receive the account identifier, handle, display name, avatar, and the permissions you grant.
We also store the media, captions, privacy settings, schedules, platform post results, and support messages you provide. Technical logs may include IP address, device information, and timestamps for security and debugging.
YouTube API Services and Google user data
Biz11 uses YouTube API Services. When you connect a YouTube channel, we access your Google Account identifier, YouTube channel identifier, channel title, and the channel details needed to confirm the connection. When you publish, we upload the video file, title, description, tags, privacy setting, and cover image that you select in the composer.
Our use of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements. We use Google user data only to provide the YouTube connection, publishing, status, retry, and account management features you request. We do not sell Google user data, use it for advertising, or use it to train general artificial intelligence or machine learning models. We do not allow humans to read Google user data unless you ask us for support, we need it for security or legal reasons, or the data has been aggregated and anonymized.
By connecting a YouTube channel, you also agree to the YouTube Terms of Service and the Google Privacy Policy.
How we use it
We use this information to operate your account, publish and schedule content, show platform status, retry failed posts, prevent abuse, and provide support. We do not sell personal data.
Platform connections and tokens
Platform access and refresh tokens are encrypted at rest. Tokens are used only to perform the actions you request, refresh access, and revoke access when you disconnect. We do not display tokens in the app or admin screens.
Sharing and subprocessors
We share data with the connected platforms when you ask us to publish, and with service providers for hosting, storage, email, monitoring, and support. Those providers process data on our instructions and are bound by confidentiality and data protection terms.
Retention and deletion
We keep account data while your account is active. We delete or anonymize data when you request deletion, subject to security, legal, backup, and fraud-prevention needs. See the Data Deletion page for the full process, including how to revoke Google access and how to remove content already published to YouTube.
Your choices and revoking access
You can disconnect platform accounts, update your profile, and request deletion. You can revoke Biz11 access to your Google Account at any time from the Google Account permissions page or from the connected accounts screen in Biz11. Revoking access stops future API calls but does not delete data already stored in Biz11; use the Data Deletion page for that request.
You can also contact us to ask for access, correction, or a copy of your account data.
Security and children
We use encryption, access controls, rate limits, and audit logs to protect the service. Biz11 is not intended for children under the minimum age required by the connected platforms.
Changes and contact
We may update this policy as the product changes. The current version is always published here. Questions about this policy or Google user data can go to [email protected].